Shipping policy

The team at Urban Vibe Studio pride ourselves on our fast and secure delivery service, which allows our awesome customers to enjoy their purchase as soon as possible.

 - Shipping is calculated during the checkout process.

 - Orders $100 or more qualify for free delivery New Zealand wide.

Our "Personalised" products and full range of Wall Art is shipped within 3-5 days from our studio in Mount Maunganui (excluding weekends and holidays) as these products are made by us in our studio, at the time of ordering.

Please note, we send all our products via NZ Post or Aramex. All orders are fully trackable, an email containing your tracking link will be issued too you on the day of dispatch.

Your order will be packaged (boxed) with care to protect your products during shipping.

Please note; if you choose the Authority To Leave option, we cannot be held liable if your parcel is lost or stolen from the delivery address. However, we will try and assist in rectifying any delivery issues with the postal service.